Let's Talk Teambuilding!

This short and informative e-newsletter is filled with tips for building effective working teams and is published monthly by Janet Stewart-Lussier.

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Workshops > Team Communications

Team Communications

Team CommunicationsIt's often not what you say...it's how you say it!

Communication is often one of the greatest sources of dissatisfaction for team members - and it can be a great source of conflict!

Time and again, I have worked with organizations that have identified communication as their #1 issue. And yet, how can an organization improve when people are communicating poorly or not at all? How can they work towards resolving conflicts or collaborate to improve their work processes? Really - they can't... until they improve the level and quality of their communication skills.

Upon completion of the "Team Communications" training workshop you will be able to effectively:

  • Make your point in a non-threatening way;
  • Use active listening skills to understand others' points of view;
  • Give and receive feedback in a healthy and supportive method.

Here are a few common problems that teams run into:

  • Information is not shared with colleagues or supervisors, resulting in a duplication of effort and/or misunderstandings;
  • People take sides when conflicts between individuals arise;
  • People talk to each other, but they don’t really listen to what the other person is saying, resulting in misunderstandings; and
  • People offer feedback to each other – but ineffective feedback can cause conflicts to arise, creating more problems.

These are a just a few of the common AVOIDABLE problems that teams encounter! During this 1-day Team Communication Skills training workshop you will learn key strategies for communicating on work teams. This highly participative, learner centered course will provide you with the tools and skills to communicate effectively and be a productive member of a team.

Key Topics Include:

  • Team Communication Basics: Why is it that teams often develop communication problems? Why is it so common in today's workplace? You will explore these reasons and identify some of the key factors that affect the quality of team communications.

  • Listening: What did you say? How many times have you felt that someone heard you, but that they were not really listening to what you were saying? We will identify some critical keys to effective listening and the suggested steps to follow. Through hands-on activities, you will have the opportunity to practice your listening skills in a safe and fun learning environment.

  • Feedback: Giving and receiving feedback within a team setting can become a great source of conflict when it is not done well. You will be introduced to an easy to remember theory on providing feedback and then will have the opportunity to practise giving supportive and challenging feedback on individual behaviours.

YES - I'd like to arrange to have this workshop delivered in my workplace!

Tell me more about other LET'S TALK TEAMBUILDING Employee Development Workshops!